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July 07, 2020, 09:30:35 pm

Recent posts

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Installation Discussion / What is the clearance required...
Last post by Jaron - February 19, 2019, 09:26:05 am
2” from back of stove which is the pellet hopper

Installation Discussion / Can the Wiseway be installed i...
Last post by Jaron - February 19, 2019, 09:02:03 am
The Wiseway exhaust is about 52" high. It would need to sit outside a masonry fireplace.
Aftermarket Accessories / Water Jacket attachment
Last post by Jaron - February 14, 2019, 11:19:38 am
Eventually a complete water jacket kit will be available but for now the jackets are individually available and are $149 each.

Replacement Parts / Burn Baskets Burning Out
Last post by Jaron - February 14, 2019, 10:59:06 am
A couple ways to prevent burn out is to keep the tip of the torch just inside the burn chamber when initially lighting. There is no need to put the burning torch right up against the burn basket and pellets. Doing this gets the burn basket steel bright red and compromises the durability of the metal.

In addition, aim the torch flame down under the pellets in the basket not at the pellets. You aim under to primarily to heat up the pipe and initiate the draft while also lighting only the very bottom pellets in the basket.

Besides this, make sure the pellets are not building up on the secondary burn plate and smoldering the burn basket in a pile of pellets.

Any other tips, please let me know!

Pellet Discussion / Short review of Olympus pellet...
Last post by Jaron - February 14, 2019, 10:44:10 am
We try all different pellets. We recently bought a pallet of Olympus pellets and they seem to burn hotter and longer than others with minimal ash buildup. If your pellet specs match you probably found some good pellets.

Installation Discussion / What pipe do I use on an insta...
Last post by Jaron - February 13, 2019, 07:54:34 pm
The pipe should be double wall and 4". You will need a 3" to 4" stove adapter. There are a few brands that offer this such at Duravent and Selkirk.

If you have a Wiseway Pellet Stove, use a 3" to 4" stove adapter to attach at least 8' of vertical double wall 4" pipe.

For every 2' of horizontal pipe there needs to be 8' of vertical pipe.

General Discussion / Introduction to this Wiseway P...
Last post by Jaron - February 13, 2019, 05:29:36 pm

My name is Jaron. I work at Smokey's Stoves. This forum was created to help the Wiseway Community come together.

Smokey's is the original dealer for the Wiseway Pellet Stove as such we field many questions everyday from users all over the world. This forum was created to help folks get their Wiseway questions answered in a timely and crowd-sourced manner.

Feel free to join and make this a great place for others!

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